Before you probably got my question. I told the person then that we had checked the base phone and everything appeared to be connected properly.
We also checked the other phones and they were properly connected.
We lost one of our phones about a month ago, would that have anything to do with our current problem.
I don't want to sound like a rude person, but I have spent a great deal of time on "just
answer" and written the same answer to the same question several times. And keep being asked the same question. WHY???????????
First our base unit does not look like the unit with extra buttons. All of the phones have the same base.
Followed your instructions to the letter, but the phones are not working.
Since they have been off for over 24 hours is it possible we need new batteries. I believe we have some AAA rechargeable batteries.
Before I contacted your service I had done everything you told me to do except your last advise, where we took out the batteries.
Please advise, we really need our phones. You will find I am perfectly capable of following any instructions you give. I hooked up my computer, I hooked up our last two TV's both with WiFi.
I think I may have given you the wrong impression when I said please help this old woman.
I didn't check the Main Base Unit for a number, but I will do so right now..
The number on the three phones are the same.
I was wrong the base is different, it has a locate button and three others.
I now wonder if the phone that was lost is the one that belongs on the base??
The base does have a different # XXXXX X-TG 4031
I have no doubt you are doing your best to help me. I was just trying to let you know that I could follow your instruction.
Is it possible the phone we lost was the base phone and that is the problem???? I know I keep asking questions, but that is just me I try to look
for every possible answer to problems.
Sorry had to stop and help my husband, who is blind, make the bed.
Have been checking the ac adapter and the phone line Connections several times and they appear to be secure on both ends.
Did my question about the batteries, make any sense????
I want you to know I do appreciate your help. It has been a hard day for
me and I am worried about a test my husband will take tomorrow.
Yes have checked them several times and them seem to be secure.
The picture you send last is the base that we have.four phones counting the base.
Is it possible that the batteries are worn out, I think I told you we do have AAA rechargeable batteries. I know I am probably grabbing at straws.