Hi agian and thanks for that information.
OK - first, I want to send you an electronic (PDF) copy of the User Manual for the vtech system that you have. This is because I do not know if you have the manual with you, and all of the DETAILED information for storing the access number (and PIN) is in the manual. When you click on the link below, you should be able to view the manual on your screen, and go directly to the correct page(s) for the full instructions. You should also be able to SAVE and print the pages of the manual - if that is helpful to you.Click here --> User Manual
OK - once you have that manual, you will want to refer to page 14
for the detailed instructions for STORING the Voice Mail Access Number. Now there are actually TWO methods of storing you access number on that page, and you will need to select the method that works best for you. But all we are doing at this point is storing the access number in the memory of the phone - so that you can use the PRESS & HOLD method to quickly dial that number and access your messages. That method is shown on page 21
of the manual.Now an important note:
When you MANUALLY use the access number and then enter your PIN, there is usually some DELAY between dialing the access number and when you enter that PIN. That is why (on page 14) they mention programming in a PAUSE. This is because you will want to have a bit of a delay between the main access number and the PIN.
Now on some voice mail systems, you will have to program in more than one PAUSE (more delay), so once you have the access number and the PIN programmed into the vtech, I recommend TESTING the voice mail dialing function to see if that works properly - for for ONE pause, and then TWO, and so on (if needed). In some cases, it may actually be easier to store ONLY the access number, and then remember the PIN so that you can enter it manually each time. This would be the case if you are concerned about "security" in accessing your voice mail system. For instances, if someone came into your home and you had the entire access number AND PIN programmed, that person could simply press (and hold) the Voice Mail access button and be able to hear your messages.
I hope these instructions are clear and I have explained them clearly and completely. Please take a look at the manual pages I mentioned (pages 14 & 21
) and see if you can program the access number, and perhaps the PIN (if you are not concerned about security as mentioned above), and then TEST to see if you can access the system using that one button.
I will be here to respond if you have any problems.
Thanks, XXXXX XXXXX