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Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 21553
Experience:  Residential and commercial systems.
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How to dial 00 (+) for a long distance call using a cordless

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How to dial 00 (+) for a long distance call using a cordless phone?

p0llinate :

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p0llinate :

Can you tell me the make/model of the phone system?

p0llinate :

Are you making a long distance (another city/territory within AU), or an international (outside AU) call?

Customer:

The system is unfortunately at home. I am making the enquiry from my workplace. The details requested can only be supplied at a later time/date.

p0llinate :

That is ok, I may be able to provide some insight without it for now.

p0llinate :

Can you tell me your dialing process? Do you dial the entire number first, 00 + xxxxxx then press talk? Or do you press talk first to get a dial tone, then dial 00 then the rest of the number?

Customer:

The query relates to international calls which require the 00 (+) prefix. The calls are being made from Australia to elsewhere.

p0llinate :

Note that the actual + key does not exist, and does not need to be pressed, you just dial 00 followed by the number. If desired, you can try adding in a pause (if you have a pause/break key on the handset, most phones do)

p0llinate :

If you aren't already, I'd suggest you start by turning the phone on (with the on/talk button, wait for a dialtone, press 00 then dial the remainder of the number.

Customer:

We dial the number first then press the call button. The remote voice answers that the number cannot be dialled. I have tried starting with 00.. also tried initiating the number with a single press of the pause number, following which you cannot dial the number - the phone does not respond.

p0llinate :

Ok, please try pressing the call button first,

p0llinate :

that will give you a dial tone, then you can dial 00xxxxxx

Customer:

Thanx, I'll give it a try when I get home. It' reassuring to know that the phone should be able to perform the function. The manual lacks information in this regard.

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