How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rob Your Own Question

Rob
Rob, Engineer
Category: Phone Systems
Satisfied Customers: 5370
Experience:  Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.
14831508
Type Your Phone Systems Question Here...
Rob is online now
A new question is answered every 9 seconds

I have static and difficulty hearing on my phone. 6629-3 dosnt

Resolved Question:

I have static and difficulty hearing on my phone. 6629-3 dosn't have channel feature. This phone was purchased during the last part of 2012. The dial tone is also unsually loud.
there seams to be an echo along with the static. I've contacted my provider who suggests I buy another phone, but this one should last at least a year (or more) like my other brands of cordless phone.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Rob replied 1 year ago.

Sorry for the delay in replying, I only just came online and saw your question. Are you still looking for help with this?

Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.

Do you have the three V Tech handsets?

If so, does the problem happen on all three or just the one?

Does it appear to be only happening from one socket?

Do you have access to another telephone that you could just try ?

Thanks

Rob

Rob, Engineer
Category: Phone Systems
Satisfied Customers: 5370
Experience: Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.
Rob and 3 other Phone Systems Specialists are ready to help you
Customer: replied 1 year ago.


yes. Ihave the three vtech handsets.


problem happens on all 3handsets.


it is happening from all 3 sockets.yes, I've tried my land lines


(regular phones) and the problem does'nt occur.
Expert:  Rob replied 1 year ago.
Hi
Thanks

Well, assuming that a different phone doesn't have these issues in the house sockets, you have one of two problems.

Either something in your home is interfering with the phones, maybe a florescent light etc.

OR

All three phones have gone faulty.

You could try asking a friend to try one of the handsets at their house. That way you will know for sure.
If it turns out that it is the phones, you should contact V tech and claim for replacements under the warranty, as they are less than a year old.

If I can help further, please just let me know

In the meantime,

Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
If you need to ask me anything after rating, please just follow the link in the welcome email
Thanks
Rob


Customer: replied 1 year ago.

Iwas promised ananswer to my question, but I thought I WAS CONTACTING VTECH SINCE THIS IS THE NUMBER PROVIDED. iT SEEMS I WILL HAVE TO PURCHASE A NEW PHONE, WHICH IS WHAT MY PROVIDER SUGGESTED

Customer: replied 1 year ago.


I think I have received your answer which is to contact vtech. I don't have a person that I can hook up my phone in their jack


(which seems unresonable). You are vtech according to my manual.

Customer: replied 1 year ago.


I read your answer . The purpose for contacing you was to avoid having to purchase a new phone. They could have furnished this information in the troubleshooting of the manual.

Expert:  Rob replied 1 year ago.
Hi
I see you were prompted to rate. Im surprised you rated ME as giving you Poor Service.

I think that you maybe think you are speaking to V Tech?
This isn't the case. This is a website called Just Answer. We answer peoples questions.
You also say that you don't want to buy new handsets, and I was telling you that you had to.
Please re read my responses.
You will see that That is NOT what I am suggesting.
If the handsets are faulty, they should be returned and replaced under the warranty.

Please let me know what I could have done more to help you. Please remember, I have not seen these, so can only base my answer on what you tell me. Please reconsider changing your rating to OK as this reflects on me personally, not this website or V Tech

Thanks
Rob

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Greg A.

    Engineer

    Satisfied Customers:

    1341
    Working with Electronics for 25+ years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/MC/MCVGreg/2012-6-11_215420_MyPhoto65a.64x64.jpg Greg A.'s Avatar

    Greg A.

    Engineer

    Satisfied Customers:

    1341
    Working with Electronics for 25+ years.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Technician

    Satisfied Customers:

    822
    Residential and commercial systems.
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Senior Phone Systems Expert

    Satisfied Customers:

    134
    Phone systems expert
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    117
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/LO/LOAJ3256/2011-12-4_22744_LAURADADJULY2011.64x64.jpg LOAJ3256's Avatar

    LOAJ3256

    Technician

    Satisfied Customers:

    106
    KSU and Standard home ans small business
  • http://ww2.justanswer.com/uploads/SQ/SQLVoIPGuy/2011-4-9_16510_image201103210001.64x64.jpg SQLVoIPGuy's Avatar

    SQLVoIPGuy

    Engineer

    Satisfied Customers:

    67
    15 yrs Telephony consulting, design, & implementation
  • http://ww2.justanswer.com/uploads/SI/SiliconSavant/2012-6-27_192716_201264172651profile.64x64.jpg.64x64.png Daniel's Avatar

    Daniel

    Engineer

    Satisfied Customers:

    67
    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
 
 
 

Related Phone Systems Questions

Chat Now With An Electronics Technician
Rob
Rob
Electronics Technician
5370 Satisfied Customers
Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.