Hi I have a small Siemens phone system using Optipoint 500 handsets. Lately the phones have started taking about 15 - 20 seconds to start ringing out after we punch in the numbers.Any thoughts?Thanks,Graeme
Tried resetting the exchange box.
Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
No response as yet.
Thank you for your patience, your business is very important to us, we are waiting on the Professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for a Professional or if you would like us to close your question. Thank you for your understanding!
Hi, my name is XXXX XXX will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:
1. We will go back and forth exchanging information (if needed) about your problem until we're finished. 2. I will only give you the best possible Answer for your problem without the ability of actually being present with you.3. Understand that I am a real hands on Master Technician and fix these issues everyday in my shop in FL.4. Remember to leave a Positive Rating after we're finished to compensate me for my time just like you would at a repair shop.* Favorable outcomes are always desired, but are sometimes out of both of our control.
What happens when someone calls in? Does it have the same delay?
No, the delay is purely when we dial out.
Ok, what was the last thing to happen right before all of this started?
Also, try removing the power to the main box for 20 minutes to reset the NVRAM then try it again. Make sure it's for at least 20 minutes. Let me know how it goes.
we had some problems with the isdn box but nothing that directly affected the main box. I'll ask my PA to try the reset when she's in tomorrow. I'm away from the office all this week.
No problem. Let me know how it goes.