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my 6.0 plus panasonic is showing that my message box is full

 
Shaheen's Avatar
  • Answered by:Shaheen
  • Technician
  • Positive Feedback: 93.3 %
  • Accepted Answers: 35
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in Phone Systems

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Customer Question

my 6.0 plus panasonic is showing that my message box is full and I can' seem to undo it. As this phone is for a Spa it is making me lose business HELP!

Ith first sign that there was a problem was the date was off for no reason. This phone is less than 6 mos old.

 

Optional Information:
Make: Panasonic
Model: 6.0 plus

Already Tried:
pressing all of the buttons and unpluging it.

Submitted: 291 days and 4 hours ago.
Category: Phone Systems
Value: $23
Status: CLOSED
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Expert:  Shaheen replied 291 days and 3 hours ago.

Hello,

Welcome to Just Answer. Sorry to hear about your trouble. My name is XXXXX XXXXX X am happy to assist you with this.

Kindly let me know the model no. of the phone like KXTC 2100 etc.

Customer replied 290 days and 20 hours ago.

kx-tga401

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Expert:  Shaheen replied 290 days and 15 hours ago.

Thanks for the model no.

Press {ERASE} 2 times while the unit is not in use to erase all messages.

If my answer helped you, please leave a positive rating(the right 3 smiley). Otherwise kindly let me know any query/doubt you have before leaving negative rating(left two smiley). I will be happy to clear all your queries. Your satisfaction is most important.

Bonus will be highly appreciated.

Customer replied 290 days ago.

there is not an erase button! Please help it is now tuesday!!!

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Expert:  Shaheen replied 289 days and 17 hours ago.

Thanks for the reply Susan.

Kindly let me know the model no. of the base unit...

Customer replied 287 days and 22 hours ago.

KX-TG4031 I am not in the office until Monday adn I am not happy that I will be gone for 3 days and unable to get any calls.

Customer replied 287 days and 21 hours ago.

So sorry I just saw the erase button on the base!!!!! you didn't say so.. Would you have any idea how to now reset my voice as its gone now!

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Expert:  Shaheen replied 287 days and 16 hours ago.

Thanks again for the reply, Susan.

Erase button is indeed on the base. But I just need to confirm the model no. of the base, as my priority is to give you the correct information.

So were you able to erase messages?

Secondly, I didn't get what you meant by 'reset my voice'? You mean the greeting message?

Customer replied 287 days and 7 hours ago.

yes

Accepted Answer

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Expert:  Shaheen replied 287 days and 7 hours ago.

To record your own greeting do the following...

  1. Press {MENU} {#}{3}{0}{2}
  2. {V}/{^}: “Yes” --> {SELECT}
  3. After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.).
  4. Press {STOP} to stop recording.
  5. {OFF}

Do let me know if you face any difficulties...

 

If my answer helped you, please leave a positive rating(the right 3 smiley). Otherwise kindly let me know any query/doubt you have before leaving negative rating(left two smiley). I will be happy to clear all your queries. Your satisfaction is most important.

Bonus will be highly appreciated.

Expert TypeTechnician
Category: Phone Systems
Pos. Feedback: 93.3 %
Accepts: 35
Answered: 6/29/2012

Experience: Chief Technical Officer for 2+ years

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