Although the handset operates OK, no information appears on the screen. Model No.KX-TGA520ALM
Hello & Welcome, Sorry I didn't see your question earlier.Can you tell me the Model Number of the Main Base Unit of your system? It should be printed on the bottom of of the main base and have a format of KX-TG xxxx - where xxxx is a 4-digit number. The KX-TGA numbers are for the handsets only.Also, can you tell me the AGE of this particular system, and if you have more than one handset?ThanksGreg A.41032.0008048264
The model is KX-TG5240ALMThere is only one handset other than the base.I can't recall the age of the unit but more than 5 years.
Hi again,OK - based on the age of the system, I believe the "display" screen has failed, as I have seen this happen over the years.Unfortunately, there is no one that does this kind of "component level" repair on these systems, and I don't even see any listings for the handsets at my favorite parts sites (like eBay). I did see an entire system listed here in the USA,m but the price would be much higher then just replacing your system with a newer model, which would have brand new batteries and probably multiple handsets (most systems come with at least 2 handsets today), and I believe that a brand new system would be less than the cost of just trying to find a replacement handset for your current system. I know this may not be the answer that you wanted to hear, but in this case I believe that simply replacing the system with a newer model would be the most cost effective solution. I have used Amazon for "shopping" research, and it seems that most items like cordless phone systems are available in similar quantity and quality in Australia, so Amazon may be a good starting point for you too. Here is a search I just did on Amazon for Panasonic Cordless Phones.I hope this helps. Please let me know what you find or if you have more questions.Take Care, Greg A.