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electronicsguy
electronicsguy, Engineer
Category: Phone Systems
Satisfied Customers: 618
Experience:  General Electronics Repairs and troubleshooting
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i have a panasonic phone that shows New Voice Mail from a previous

Customer Question

i have a panasonic phone that shows New Voice Mail from a previous number that I would like to remove, that number no longer exists and I am not able to remove the message(s). Is there any way I can set this phone up to remove the message & remove the stutter dialtone like I have a message(s)?
Submitted: 5 years ago.
Category: Phone Systems
Expert:  electronicsguy replied 5 years ago.

electronicsguy :

Hi, Welcome to Just Answer

electronicsguy :

Who is you phone service provider?

electronicsguy :

Do you know if you have external voice mail from your phone provider?

JACUSTOMER-wa7zu4os- :

Verizon is my phone provider. I had a 301 number that has been disconnected & now I have a 202 number , all from Verizon.

electronicsguy :

Hi, Do you have external voice mail box with this new number? If yes have you done set up on the new box?

JACUSTOMER-wa7zu4os- :

Yes, I do have an external voice mail and it has been set up for the new nimber and is working.

electronicsguy :

I would think that there is a new voice message from your current mailbox. Have you checked your external mail box and listen to all the messages?

electronicsguy :

Do check this disconnect the cable that connects the phone to the wall and see if you still have the voice alert tone

JACUSTOMER-wa7zu4os- :

I have done all of the above and none of that has worked.

electronicsguy :

I will opt out and let other experts try this

JACUSTOMER-wa7zu4os- :

so what is my answer. the question has not been answered.

electronicsguy :

I will let other experts try it may be they might have other ideas