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Hello, JACustomer. I have been a Veterinary Nurse for over 15 years and would be happy to help you today. I'm reviewing your question right now.
I'm sorry for the delay in hearing back from us.1) Do you know when the injury occurred? 2) How long have you owned Starlight? 3) Any history of glass surfing (rising on the glass, perhaps falling backwards)4) Can you tell me about her diet and supplementation? 5) What lighting is used for her, be as specific as possible.6) Any elevated surfaces she might have fallen off of?