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Dr. B.
Dr. B., Veterinarian
Category: Pet
Satisfied Customers: 16179
Experience:  I am a small animal veterinarian and am happy to discuss any concerns & questions you have on any species.
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Our gerbil is cold to the touch and we have noticed she has

Customer Question

Hi there, our gerbil is cold to the touch and we have noticed she has a bald patch developing on her belly
Submitted: 1 year ago.
Category: Pet
Expert:  Dr. B. replied 1 year ago.

Hello & welcome, I am Dr. B, a licensed veterinarian and I would like to help you today. I do apologize that your question was not answered before. Different experts come online at various times; I just came online, read about your situation, and wanted to help.

Again I do apologize that my colleagues could not aid you sooner. If you would still like assistance, can you tell me:

Is she showing reduced activity, lethargy, or a reduced appetite?

Are there any skin changes in this bald area (ie crusting, scaling, redness, pimples/pustules, etc)?

Is she scratching it or overgrooming the region?

Customer: replied 1 year ago.
We were too late. The fault is mine. Persephone passed last night. Thank you for your response and willingness to help.
Expert:  Dr. B. replied 1 year ago.

Oh dear,

I am so sorry to hear that she has. Please know that as a prey species she'd have made it very difficult for you to know that she was unwell until this was advanced. So, you aren't to blame.

Now I am going to send your question back to customer service for a refund.

Please take care,

Dr. B.