4. You’re assisting a veterinarian who is about to suture a patient after surgery. The veterinarian chooses
a nonabsorbable, monofilament suture material. Which suture material did the veterinarian choose?
A. Surgical catgut C. Polymerized caprolactam
B. Polypropylene D. Polydioxanone
5. When sterilizing an instrument pack, the recommended minimum time and temperature of exposure
to saturated steam using a gravity displacement autoclave is
A. 30 minutes at 141°C. C. 31 minutes at 121°C.
B. 13 minutes at 121°C. D. 3 minutes at 131°C.
6. Which of the following is true regarding instrument cleaning and care?
A. The detergent used to clean the instruments should have a very low pH.
B. A wire brush should be used to clean Metzenbaum scissors.
C. Instruments made of several component parts should be disassembled before cleaning.
D. Instruments don’t need to be cleaned if they’ll be sterilized.
7. A disinfectant noted for its effectiveness against bacterial spores and viruses is
A. ethyl alcohol. C. isoproyl alcohol.
B. benzalkonium chloride. D. gluteraldehyde.
8. Which of the following is true of ethylene oxide?
A. Ethylene oxide works best in a completely dry environment.
B. Ethylene oxide kills by the process of protein denaturation.
C. Decreasing the heat in the ethylene oxide chamber or decreasing the gas concentration
decreases the amount of sterilization time required.
D. Ethylene oxide is normally a colorless gas that’s explosive when mixed with air.
9. The strongest suture material for its size with the greatest knot security is
A. stainless steel. C. surgical catgut.
B. polyglyconate. D. nylon.
10. Instruments sterilized with a disinfectant are recommended for
A. all procedures. C. any outpatient surgery.
B. dental procedures. D. suturing major skin lacerations.
11. _______ are delicate scissors designed to dissect and cut delicate soft tissues.
A. Littauer scissors C. Adson tissue forceps
B. DeBakey forceps D. Metzenbaum scissors
12. Which of the following is a component of a basic anesthesia unit?
A. Vaporizer C. Kern clamp
B. Suction unit D. V-shaped trough
13. You’re about to sterilize instruments needed for an upcoming surgical procedure. To flash-sterilize
these instruments, you would use a(n)
A. gravity displacement autoclave.
B. prevacuum steam sterilizer.
C. filtration sterilizer.
D. ethylene oxide chemical sterilizer.
14. To prepare and assist the surgeon, you should
A. scrub his or her fingernails with a brush.
B. allow him or her to tie the gown for maximum comfort.
C. make sure the cap and mask are on before scrubbing.
D. allow him or her to unwrap the surgical pack.
15. Which of the following regarding gowns and drapes is correct?
A. Paper gowns are more economical than cloth gowns.
B. Paper gowns can be washed and used several times.
C. It’s desirable for gowns and drapes to absorb blood.
D. Drapes are available only in cloth.
16. The safe storage time for a double-wrapped muslin instrument pack in a closed cabinet is
A. 3 weeks. C. 1 week.
B. 7 weeks. D. at least 8 weeks.
17. Which of the following is true of veterinary surgery?
A. Only sterile shoe covers are acceptable footwear in the operating room.
B. Young, healthy animals with no history of medical problems require no blood work.
C. You should place instruments on the operating table without touching them.
D. Animals should be bathed in the operating room.
18. You’re observing the veterinarian using a trephine. For which procedure is this instrument most
appropriate?
A. To grasp and bend orthopedic wires and pins
B. To retract the abdominal wall during abdominal exploratory surgery
C. To obtain a sample of a bone for biopsy
D. To grasp bone fragments during repair of a broken bone
19. Which of the following is the best procedure for using an autoclave?
A. Place packs in the opposite direction of steam flow, fully pack the autoclave, and allow contents
to dry for at least 20 minutes.
B. Place packs in the direction of steam flow, fully pack the autoclave, and allow contents to dry for
at least 10 minutes.
C. Place packs in the opposite direction of steam flow, don’t fully pack the autoclave, and allow
contents to dry for at least 10 minutes.
D. Place packs in the direction of steam flow, don’t fully pack the autoclave, and allow contents to
dry for at least 20 minutes.
20. A _______ should be part of every surgical pack.
A. periosteal elevator C. rongeur
B. spay hook D. sterilization indicator

5. When sterilizing an instrument pack, the recommended minimum time and temperature of exposure
to saturated steam using a gravity displacement autoclave is
A. 30 minutes at 141°C. C. 31 minutes at 121°C.
B. 13 minutes at 121°C. D. 3 minutes at 131°C
I THANK THA ANSWER WILL BE B. 13 minutes at 121°C. OR D. 3 minutes at 131°C
??????

5. When sterilizing an instrument pack, the recommended minimum time and temperature of exposure
to saturated steam using a gravity displacement autoclave is
A. 30 minutes at 141°C. C. 31 minutes at 121°C.
B. 13 minutes at 121°C. D. 3 minutes at 131°C
I THANK THA ANSWER WILL BE B. 13 minutes at 121°C. OR D. 3 minutes at 131°C
??????

7. A disinfectant noted for its effectiveness against bacterial spores and viruses is
A. ethyl alcohol. C. isoproyl alcohol.
B. benzalkonium chloride. D. gluteraldehyde.
I THANK THA ANSWER WILL BE C. isoproyl alcohol????

10. Instruments sterilized with a disinfectant are recommended for
A. all procedures. C. any outpatient surgery.
B. dental procedures. D. suturing major skin lacerations.
I THANK THA ANSWER WILL BE C. any outpatient surgery

14. To prepare and assist the surgeon, you should
A. scrub his or her fingernails with a brush.
B. allow him or her to tie the gown for maximum comfort.
C. make sure the cap and mask are on before scrubbing.
D. allow him or her to unwrap the surgical pack.
I THANK THA ANSWER WILL BE D

16. The safe storage time for a double-wrapped muslin instrument pack in a closed cabinet is
A. 3 weeks. C. 1 week.
B. 7 weeks. D. at least 8 weeks.
I THANK THA ANSWER WILL BE B

18. You’re observing the veterinarian using a trephine. For which procedure is this instrument most
appropriate?
A. To grasp and bend orthopedic wires and pins
B. To retract the abdominal wall during abdominal exploratory surgery
C. To obtain a sample of a bone for biopsy
D. To grasp bone fragments during repair of a broken bone

I THANK THA ANSWER WILL BE C

Questions 1–15: Select the one best answer to each question.
1. Which of the following is true of the accrual basis of accounting?
A. Revenues are recognized only when payment in cash is received.
B. Accrual accounting makes record keeping simpler than cash basis accounting.
C. Accounts are updated even when customers use credit to pay for services.
D. Expenses are recognized only when they’re paid in cash.
2. Based on your knowledge of the proper way to schedule veterinary appointments, what can you
conclude from the appointment book shown in Exam Figure 1?
A. The veterinary assistant overbooked the veterinarian.
B. Not enough time is blocked off for the veterinarian’s lunch and breaks.
C. The veterinary assistant scheduled the house call at the wrong time.
D. The veterinary assistant works for more than one veterinarian.
3. What additional information should be included in the appointment book shown in Exam Figure 1?
A. A code to indicate a new patient C. The clients’ telephone numbers
B. How long each procedure takes D. The age of the pets
Questions 1–15: Select the one best answer to each question.
1. Which of the following is true of the accrual basis of accounting?
A. Revenues are recognized only when payment in cash is received.
B. Accrual accounting makes record keeping simpler than cash basis accounting.
C. Accounts are updated even when customers use credit to pay for services.
D. Expenses are recognized only when they’re paid in cash.
2. Based on your knowledge of the proper way to schedule veterinary appointments, what can you
conclude from the appointment book shown in Exam Figure 1?
A. The veterinary assistant overbooked the veterinarian.
B. Not enough time is blocked off for the veterinarian’s lunch and breaks.
C. The veterinary assistant scheduled the house call at the wrong time.
D. The veterinary assistant works for more than one veterinarian.
3. What additional information should be included in the appointment book shown in Exam Figure 1?
A. A code to indicate a new patient C. The clients’ telephone numbers
B. How long each procedure takes D. The age of the pets
5. A credit bureau has contacted the veterinary office in which you work to inquire about the status of a
customer’s account. Which of the following questions pertaining to the customer should you answer?
A. Questions about the customer’s account balance
B. Questions about the customer’s character
C. Questions about the customer’s payment history
D. Questions about the customer’s credit rating
6. Which of the following is true of updating information on a medical record?
A. Information should be entered in pencil on the record.
B. A single line should be drawn through the mistake and initialed.
C. If a mistake is made in pencil, it should be erased and corrected.
D. If a mistake is made in pen, it should be blotted out and corrected.

To: XX. XXXXX
Date: 11/3 Time: 2:00
WHILE YOU WERE OUT
Mrs. Jackson
of: the Humane Society
Phone: XXX-XXXX
Telephoned Please Call
Came to See You Will Call Again
Wants to See You Rush
Ret’d Your Call Called Again
Message Very sick. Would like you to call her.
Signed Katie
A.M.
P.M.
EXAM FIGURE 2—Use this message to answer Question 7.


7. Examine the message shown in Exam Figure 2. According to your knowledge of the proper way to
take a message, the veterinary assistant should have
A. included the client’s first name.
B. included a good time for the veterinarian to return the call.
C. handled the matter herself.
D. been more specific. The message is unclear.

EXAM FIGURE 3—Use the following conversation to answer Question 8.
Veterinary assistant: Dr. Dymond’s office. Mary speaking. Can I help you?
Caller: This is XXXXX XXXXX. I need to speak to the veterinarian about my dog.
Veterinary assistant, as she pulls XXXXX XXXXX’s file: Which dog is it, Mr. Smith?
Caller: Lady, the collie.
Veterinary assistant: And what’s the problem?
Caller: It’s complicated, so I should probably explain it to the vet, herself.
Veterinary assistant: Well, all right, Mr. Smith. Hold on and I’ll transfer you

8. The veterinary assistant in this example transferred the client’s call directly to the veterinarian. What
could she have done instead?
A. Put the caller on hold and asked the veterinarian how she should handle the situation
B. Told the caller that the vet was unavailable and request that he make an appointment
C. Told the client that the veterinarian was unavailable and asked the client to explain the problem
to her
D. Nothing. The veterinary assistant did all she could under the circumstances
9. When you’re using a call director, a slowly blinking light accompanied by a telephone ring indicates
a(n)
A. incoming call. C. conference call.
B. call on hold. D. station in use.
10. One difference between a source-oriented medical record and a problem-oriented medical record is
that the
A. source-oriented medical record provides a detailed medical history of the patient.
B. problem-oriented medical record provides better legal protection for the practice.
C. source-oriented medical record makes information retrieval much quicker.
D. problem-oriented medical record is much quicker to complete than a source oriented.
11. To work in the veterinary practice, all employees must complete a Form I-9. What information does
this form provide to the veterinary clinic?
A. The number of exemptions claimed by the employee
B. The amount of wages earned at the employee’s last job
C. The employee’s eligibility to work in the United States
D. The amount of taxes withheld at the employee’s last job
12. You’re sorting the mail in the veterinary office where you work when you come across an envelope
marked “personal” addressed to the veterinarian. What do you do with this envelope?
A. Read the letter and respond to the problem or question personally.
B. Open the envelope and place it with the other mail for the veterinarian.
C. Leave the envelope unopened and place it with the other mail for the veterinarian.
D. Read the letter so that you can summarize the contents to the veterinarian
13. Jerry, a veterinary assistant, has been asked to call a client about a past due account. He handles the
telephone call well—he explains to the client that he’s sure the nonpayment is just an oversight. Jerry
even asks the client how her cat is doing, and mentions that the veterinarian has a payment plan
available. The client promises Jerry that she’ll mail in the full payment on Friday when she gets paid.
What should Jerry do?
A. Check with the veterinarian before telling the client this is okay.
B. Tell the client that she must make at least a partial payment today.
C. Write down when the client promises to pay in case he has to make a follow-up call.
D. Nothing. A promise to pay is all that’s needed.
14. You’re covering the reception area in the veterinary practice where you work. One customer, Mr.
Smith, has just had his dog examined and is about to leave without paying his bill. Payment in your
office is expected when services are rendered. How should you handle the situation?
A. Let Mr. Smith leave, then call him on the phone to remind him he needs to come back and pay.
B. Let Mr. Smith leave, then send his name to a collection agency for not paying his bill.
C. Shout to Mr. Smith across the room to come back and pay his bill before he leaves.
D. Politely ask that he return to the desk, and quietly remind him that payment is due.
15. The total of all amounts of money owed to the veterinary practice is known as
A. accounts receivable. C. net income.
B. accounts payable. D. the debit balance

Veterinary Practice Procedures
NUMBER:
08802900