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Ask Anna Your Own Question
Anna, Reptile Expert, Biologist
Category: Reptile
Satisfied Customers: 3513
Experience:  Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.
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I only put her in water when she eats and 10 to 20

Customer Question

Hi I'm Alma
JA: I'll do all I can to help. What seems to be the problem with the reptile?
Customer: I only put her in water when she eats and 10 to 20 her tank with the Turtle Fix everyday otherwise shes in a box drying out
JA: Where does the turtle seem to hurt?
Customer: the infected area around the shell has came out ... I have cleaned the area and removed any that would fall out ... no more has fallen off but I'm concerned
JA: Can you see anything that looks wrong or different?
Customer: yes she has deep caters in the infected area and its all black and you can see her skin in little areas
JA: Is there anything else the Veterinarian should be aware of about the turtle?
Customer: no shes acting normal eatting and still very active
Submitted: 1 month ago.
Category: Reptile
Expert:  Joan replied 1 month ago.


My name is ***** ***** I have been a Vet tech for 30+ years with special interest in reptiles and reptile rescue.

Can you tell me what type of turtle you have?

Set up?

UVB bulb. linear tube or compact coil, strength, age and brand?

Basking bulb?



Can you post a Picture of the shell areas?

State to locate a Herp Vet?