Thank you for waiting. It is possible the turtle was sick when you bought her, but there are a couple of things you can try. The coil type UVB lights
were implicated in cases of an eye problem, which is called photo-kerato-conjunctivitis.
I would shut off the UVB light completely for a couple of days. Two days won't hurt anything and it may help the eyes heal faster. Be sure to leave on the basking light, though. If her eyes heal and open after a couple of days, then you'll know the UVB light is the problem. I recommend the Reptisun 10.0 in the straight tube style. Also, get some saline solution (the kind made for contact lenses). Put a drop in each eye several times a day. Even if the eyes are shut, some will seep in around the lids.
The basking area is too cold, and is probably also a factor in the problems. I suspect you may not have a basking light. Turtles need UVB and a heat lamp. The basking area should be 85*F to 90*F. The water should be 78*F to 82*F.
If she isn't better in a couple of days, it would be best to see a reptile vet. It is always recommended to have a new turtle examined shortly after purchase. When symptoms are present, and exam is even more important. This link will take you to a directory of vets:
Because there is so much misinformation available both online and from pet stores, I’m also including a care sheet I’ve written for slider turtles. It takes months to years before incorrect conditions result in health problems, so even a turtle that has seemed to do well, will eventually become ill. You can use the care sheet as a checklist to make sure everything is right. If you have more questions, let me know in a REPLY. I hope Tiny will be fine.
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SLIDER TURTLE CARE SHEET
Well-cared for sliders can live 30 years or more.
It's recommended that a baby slider have at least a 15 gallon tank. By the time the turtle is 3-4 years old, it will need a 60 gallon tank, so it's best to get the biggest you can in the beginning. You can also use a large RubberMaid tote. That's not as pretty as a tank, but costs a lot less. Set up the tank so there's a land area and a water area. Put the basking light at one end so the whole tank doesn’t get too hot. You want the water to be about twice as deep as the turtle is long. If the turtle is two inches long, you'll want four inches of water.
Temperatures and Basking Area
Turtles need certain types of lighting and need to be warm. Air and water that are not warm enough can lead to fungal and respiratory infections and unhealthy shells. Turtles must have a basking area where they can get out of the water, dry off, and bask in very warm light. The ambient air temperature in the tank should be around 75 *F (24*C) , with the basking area warmer still. Over the basking area there should be some sort of lamp that will take a 40-60 watt incandescent bulb (or you can buy a ceramic light fixture made just for reptiles). If you live in an area that has farm stores, you can buy a metal light fixture made to keep baby chicks warm for just a few dollars. Don't buy the accompanying bulb, however. You need an ordinary incandescent bulb in the basking light. Hardware stores sell similar fixtures as work lights. The basking area should be kept at 85-90*F (29 to 32*C). Use a digital probe thermometer to be sure. You can adjust the temperature by raising or lowering the light fixture.The lights that come with the covers on aquariums are not suitable for turtles. You'll also need a submersible aquarium heater that will keep the water 78-82*F (26 to 28*C).
It's extremely important that you buy an additional light that produces UVB rays. A Reptisun 10.0 is a good brand that does. If you choose another brand be absolutely certain it provides UVB rays. Don't take the word of pet store personnel, but read it for yourself. Full-spectrum, DayGlo, SunGlo, UV, or UVA are not the same thing. I'm putting a lot of emphasis on this because it's crucial to your turtle's health. Without this light, Metabolic Bone Disease (MBD) will develop because your turtle won't be able to produce vitamin D. Vitamin supplements are not a good replacement for the proper lighting. MBD causes a very slow and painful death.UVB bulbs must be replaced every six months as they lose their effectiveness after that, even though they may still look fine. Light that comes through a window isn't sufficient because the glass filters out most of the rays turtles need to stay healthy. To prevent MBD, turtles also need calcium. The easiest way to provide it is to place a cuttlebone in the tank. Cuttlebones are sold in bird departments of pet stores.
Turtles are very sensitive to water quality. Even if you change the water every day, it can still contain harmful chemicals. A good filtration system is essential. Water changes are also needed even with a filter. If the tank is too small, no filter can keep up with the amount of waste that turtles produce.
Feeding is an area where pet stores often give out bad information. Commercial food should make up only 1/4 of the diet. Animal products (cooked meat, earthworms, canned cat food) should make up another 1/4. The remaining half should be plant foods (dark lettuce like romaine, bits of strawberry or melon, etc.). Hatchlings should be fed every day. Older turtles should be fed 3 times per week. Overfeeding can lead to gout and kidney failure.
For Further Reading
This is among the most reputable sites on turtles.