I think she is dead
JA: I'll do all I can to help. What is wrong with your turtle?
Customer: My brother accidently put her in hot water what do I do
JA: Where does your turtle seem to hurt?
Customer: I dont know she is not responding
JA: OK. No obvious pain. Can you see anything that looks wrong or different?
Customer: Her arms and legs look like there swollen
JA: Have you looked to see if there is a wound on their foot?
Customer: Well there is red on her arms and legs
JA: What is the turtle's name and age?
Customer: Her name is ***** ***** I dont know her age
JA: OK. Is it a kitten or an adult?
Customer: It's a turtle
JA: How old is TUGA?
Customer: I am not sure she looks like she is like 3 I think
JA: Is there anything else important you think the Veterinarian should know about TUGA?
Customer: She isn't moving or opening her eyes