How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anna Your Own Question
Anna, Reptile Expert, Biologist
Category: Reptile
Satisfied Customers: 3514
Experience:  Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.
Type Your Reptile Question Here...
Anna is online now
A new question is answered every 9 seconds

My turtle has swollen eyes that cant open and now she wont

Customer Question

My turtle has swollen eyes that cant open and now she wont eat
Submitted: 3 months ago.
Category: Reptile
Expert:  Anna replied 3 months ago.

Hello and welcome. My name is ***** ***** I'm a biologist with a special interest in reptiles. I'm sorry to hear your turtle is having a problem. Some additional information will be useful.

What temperatures do you maintain under the basking light and in the water?

What do you feed Shelly? Any supplements?

What brand of UVB bulb do you have?
Is it a coil or a straight tube? How old is the bulb?

Have you noticed any bubbles from Shelly's mouth or nose?

Has she been yawning a lot?

Thank you.