How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anna Your Own Question
Anna
Anna, Reptile Expert, Biologist
Category: Reptile
Satisfied Customers: 3550
Experience:  Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.
6012901
Type Your Reptile Question Here...
Anna is online now
A new question is answered every 9 seconds

My name is ***** *****. I got a veiled chameleon as a gift a

Customer Question

Customer: My name is ***** *****. I got a veiled chameleon as a gift a few weeks ago. He is about a year old. He has been brown for about a week, and he just fell to the bottom of his cage.
JA: Thanks. Can you give me any more details about your issue?
Customer: He has been sleeping a little during the day, but I have seen him eat a few crickets and he has been drinking water when I mist him. I was sitting by the computer and heard a thump. I went over and found him on the bottom of his cage.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Reptile Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Reptile
Expert:  Anna replied 11 months ago.

Hello and welcome. My name is ***** ***** I'm a biologist with a special interest in reptiles. I'm sorry to hear of this problem. Some additional information will be helpful. Has there been any change in his condition? What brand and size of UVB bulb do you have? Has he been getting a calcium supplement? What temperatures do you maintain under the basking light, and on the cool side of the cage? Thank you.