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Hello and thank you for your question. I am a Veterinary Nurse with over 15 years experience and I have assisted in the care of many pets with this particular medical concern. It would be my pleasure to assist you today. Is it possible for me to obtain some additional information from you about your companion?1) Can you please attach a few pictures of her anus where you're seeing the abnormality? 2) Can you tell me more about what methods have been used in working through her digestive issues? 3) Which surface is she licking? Paw side or top of the paws? Any itching on her body? 4) How can I best help you today?
There is an attachment function on the page that should allow you to post pictures and video. You can also use websites like tinypic.com and youtube.com to upload pictures and video respectively. Once this is done, you can post the link back and I can access them.
They will need to be posted here for them to come directly to me.I'll be near the computer for the next few hours, so don't feel rushed to get the pics back to me. We have plenty of time.
I can't say without pictures, honestly. There's a lot to be said about being able to see what's going on. If she's resting, this is a good sign. It's possible that the dilation you're seeing is concerning, so I'd still like to see what you're seeing when that's possible. I'll be able to better advise you then.
I'll need you to share the links to the pictures back here. That's how I can access them.
It looks like this is a link to the upload page. There should be a box after the photos that gives you an option to copy the links directly. It won't be a box that is at the top of the page, it will be on the page itself.
I'm afraid there isn't an email address directly to me. You'd have to go through customer service and sometimes that takes days.You won't need a Facebook, myspace or any other media to upload. There will be a box that shows up on the tinypic page where you'd copy the link. The link at the top of the page takes you to the upload page, not your pictures. It's generic.
I've asked customer service to process a refund. Good luck with your companion. I hope all goes well.