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I am sorry to hear you are worried about your Shepherd. My name is Rebecca. I am a veterinarian and will do my best to help.
I would not recommend any ointments containing steroids like Cortaid; the steroids can be systemically absorbed. You can try the topical antibiotics mupirocin but it is by prescriptoin. You can also try Douxo Micellar; that should be safe:
You might try topical antihistamines like Benadryl ointment, but use it sparingly.
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