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My name is ***** ***** I have been a Vet tech for 30+ years with interest in Canine health. With a situation like you described you need to stop the itching to stop the scratching. What I suggest is using Plain Benedryl to do this. It may make the dog a bit sleep but should stop the itching and the scratching. You can use 1 mg per pound of body weight every 6-8 hours. Continue to clean the area and follow up with the Neosporin on the face. If the scratching gets worse or the cut does not look like it is healing, then you should see the Vet for an antibiotic and something stronger for the itching.