How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dr. G. Your Own Question

Dr. G.
Dr. G., Veterinarian
Category: Dog
Satisfied Customers: 1519
Experience:  Private Practice Veterinarian
Type Your Dog Question Here...
Dr. G. is online now
A new question is answered every 9 seconds

My dog was treated for an ear infection (in one ear) with Otibiotic

Resolved Question:

My dog was treated for an ear infection (in one ear) with Otibiotic ointment. And, unfortunately, the medication was administered to both ears. Now she is showing hearing loss. She is 12 years old, but prior to the administration of this medication, she had tremendous hearing. The vet tells us that her ear drums look fine. I'm convinced that this ointment has damaged her ears. Any thoughts? Any chance she will recover her hearing?
Submitted: 8 months ago.
Category: Dog
Expert:  Dr. G. replied 8 months ago.

Dr. G. :

Hello, my name isXXXXX i am a licensed veterinarian and I will try and help you as best as I can.

Dr. G. :

I am sorry to hear Taiga is not doing well

Dr. G. :

Ear antibiotics can indeed cause deafness in some animals, typically if the ear drum is not intact.

Dr. G. :

So you are correct that the medication may have caused hearing loss.

Dr. G. :

Many dogs who get hearing loss from these medications will get their hearing back, however it can sometimes take 1-2 weeks.

Dr. G. :

Unfortunately at this point, it is a waiting game to see if the hearing will come back. Her age may also be a factor with the hearing loss as well, which can sometimes complicate things.

Dr. G. :

We will have to give her some time, but since the ear drums are intact, I am hopeful that her hearing will return over the next 2 weeks.

Dr. G. :

I wish you the best with Taiga. Please feel free to contact me again if you need any further information, otherwise please feel free to leave positive feedback for this conversation. My goal is 100% customer satisfaction. If you do not believe you have received this, please reply back before rating and I will help you further. Thank you and have a great day.

Expert:  Dr. G. replied 8 months ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Customer: replied 8 months ago.

Thank you for your input on Taiga's hearing loss. I truthfully do not feel her hearing loss is age related. As mentioned, even though she is 12, her hearing has been (up to several days ago) extremely acute. Her doctor did examine both her ears when we returned due to the sudden loss of hearing and said the ear drums look good, as do the ear canals. I also read where certain medications (and apparently the one we were using is listed as one of the potentially 'dangerous' ones, ) can either directly or indirectly destroy cochlear hair cells. Since the ear drum is, I hope, intact, then it would seem that the medication ointment was not able to enter to the middl or inner ear. Then again, maybe that is an incorrect assumption? But if the ointment did not reach the area of the cochlear hair cells, then could they still me all right? Or could they be damaged even without the ointment reaching them?

Expert:  Dr. G. replied 8 months ago.
The ointment would need to get past the ear drum. There is the potential that the ear drum was ruptured before and now it has healed, so the recent findings do not necessarily mean it was that way before. If there was no previous damage to the ear drum, there was likely very minimal damage, which could potentially be reversible. The major danger would be to a ruptured ear drum, then allowing medication in.
Customer: replied 8 months ago.

Thank you Doctor, for you expertise. I guess now it is... 1) do NOT use any more of that ointment and 2) wait for a week or even two and hope and pray her hearing will return. I feel just sick inside, knowing I was the one who put that ointment in there, thinking I was doing the right thing. She went from being able to hear the slightest little sound so barely hearing anything and it all happened in a matter or a day or two. Here we thought we were doing the right thing and saving her hearing, all the time we were destroying it. There needs to be more stringent guidelines on the usage of that ointment because this was a totally unnecessary outcome for this dog. But, thank you again for you insight. I didn't sleep at all last night and having you there to contact at least helped to be able to ask for some assistance. I (we) will now wait this out and hope and pray her hearing returns. Thanks again.

Expert:  Dr. G. replied 8 months ago.
Hello, I am so very sorry for the delay in my response. I for some reason did not get an alert to your response until now.

I think where we are right now is making a choice on what to do. Personally, I would stop the medication and see if the hearing returns. An ear cleaning solution such as Epi-otic can be used to try and clean up the ears and remove debris twice a week. The potential toxicity to the ear is not very common, however it does happen and our older dogs tend to be the ones that end up with the problem. I think your vet should have mentioned the possibility of potential deafness with the medication, even though it is not very common, it is a very serious side effect.

Thank you for being patient with my responses. Please reply back with any further concerns.
Dr. G., Veterinarian
Category: Dog
Satisfied Customers: 1519
Experience: Private Practice Veterinarian
Dr. G. and 3 other Dog Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You are a light at the end of scary tunnel when $ are tight, but people need professional help to turn to for help with their dear pets! Linh Charleston, WV
< Last | Next >
  • You are a light at the end of scary tunnel when $ are tight, but people need professional help to turn to for help with their dear pets! Linh Charleston, WV
  • $1,000 spent at his vet, and I finally get the correct diagnosis from Nancy Holmes for $15 Carol Cedar Hill, MO
  • I think this is the greatest web site in the world. Thanks to all! Judy New Haven, CT
  • I have referred several friends to your web site. I'm impressed with how easy it is to use your site, the Experts available and the quickness of answers. Nina USA
  • I am completely pleased with the quick response that I received in our time of need for our dog, Jasmine. I couldn't believe how quick the response was and I thank you. It's good to know you're there!! Jasmine's Mom USA
  • Please let everyone involved with your site know that your Expert, Dr. Lucy, has saved my dog's life. I will recommend your site to all my pet loving friends. Thank you again for simply being there! Sonya G Easley, SC
  • Last night my Expert spent close to 3 hours working with me on my dog's illness. Thank you so much for this opportunity to share in her care and knowledge! Cathie M Pompano Beach, FL
 
 
 

Meet The Experts:

 
 
 
  • Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    2534
    DVM, Emergency Veterinarian; BS (Physiology) Michigan State Univ
< Last | Next >
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    2534
    DVM, Emergency Veterinarian; BS (Physiology) Michigan State Univ
  • http://ww2.justanswer.com/uploads/JA/Jav917/2012-2-20_54059_201221802254JoananddavidArchuleta3.64x64.jpg Joan's Avatar

    Joan

    Vet Tech

    Satisfied Customers:

    4544
    Vet Tech for over 30+ years working w/Dogs/Rescues
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Breeder,Behaviorist, formerVet Asst

    Satisfied Customers:

    13847
    Former vol Vet Assistant.Breeder 16+ years Dog trainer / behaviorist
  • http://ww2.justanswer.com/uploads/ER/ERPetNurse/2011-11-7_1293_b.64x64.jpg Candy's Avatar

    Candy

    Veterinary Technician

    Satisfied Customers:

    7108
    Practicing Veterinary Technician for 26 years.Former Veterinary Practice Owner, Technician Trainer
  • http://ww2.justanswer.com/uploads/BA/babybloo/2011-3-10_62613_DavidandI.64x64.jpg Theresa's Avatar

    Theresa

    A Voice for Your Pet

    Satisfied Customers:

    4704
    19+ years experience in small animal medicine
  • http://ww2.justanswer.com/uploads/VE/vetforyou/2012-6-20_33122_PearlPhoto.64x64.jpg Dr. Andy's Avatar

    Dr. Andy

    Medical Director

    Satisfied Customers:

    4430
    UC Davis Graduate, Interests: Dermatology, Internal Medicine, Pain Management
  • http://ww2.justanswer.com/uploads/VE/VetAnswers/2013-4-5_8257_prof10.64x64.jpg Scott Nimmo's Avatar

    Scott Nimmo

    Dog Veterinarian

    Satisfied Customers:

    3977
    BVMS, MRCVS.