How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NancyH Your Own Question
NancyH, Dog Expert:Rescue, Train,Breed,Care
Category: Dog
Satisfied Customers: 31958
Experience:  30+ yrs dog home vet care & nursing, rescue, behavior&training, responsible show breeding, genetics
Type Your Dog Question Here...
NancyH is online now
A new question is answered every 9 seconds

I have a 2-year old cavalier king charles spaniel. I understand

Resolved Question:

I have a 2-year old cavalier king charles spaniel. I understand they are prone to have itchy, sensitive skin. She was started off on eukanuba food, tolerated it well, until got up some age and started scratching. I changed her to pro plan for sensitive skin, the salmon kind and she has really done well for a good year. Once in a while she would scratch, but it has really gotten bad on inside of her legs and now her sides.

My vet tells me to give her l/2 benadryl at night. That helps for sleeping, but early morning, it starts again.   I have bathed her in an oatmeal dog shampoo, no go. I have bathed her always in baby shampoo with no soap.

Please help.
Submitted: 7 years ago.
Category: Dog
Expert:  NancyH replied 7 years ago.
Is she showing only skin problems or is she scratching at her neck area?
Customer: replied 7 years ago.
She is not scratching at neck area, just on side of stomach where she has scratched so much, it is very red. I took her out a while ago just to pp and she would start to and then start scratching, after a few tries, she headed for the door of the house to come in.

She has another spot but it has scabed over, but the one place on her side and then inside her back legs. She tends to stay at the real red spot on her side.
Expert:  NancyH replied 7 years ago.

For the scabby spots in case they are now infected areas you can use Neosporin or Triple Antibiotic ointment on them.


What you describe could be allergies but it might also be something such as mange mites which you can read about here

Or a skin infection with ringworm

or a bacterial skin infection

Paw licking, itching and skin chewing are often signs of allergies. You may see red staining to the fur in the licked areas or raw spots where the dog chews itself.

The skin itches from allergies, the dog licks and chews trying to soothe the itch, making the skin raw and allowing other infections to set in which may itch even more.

You can read about allergies and dermatitis in dogs here

Dogs can develop allergies to foods, even ones they eat all the time, and to inhaled items, and contact allergens such as rug cleaners, cedar beds, or chemicals including lawn chemicals or even flea bites.

You might want to try a different dog food that has no ingredients the same as what you feed now. Diets of Fish and Potato, venison, or rabbit etc. where the protein source is new and there are no grains in the food can work for many dogs for example. Another option is the hypoallergenic diet from your vet Hills ZD. Changing food does no good if you feed the same ingredients. Remember food changes have to include all treats and can take 8-12 weeks or more before you see results in skin and coat.

If this is an inhalant allergy you may find using a HEPA air filter in the room the dog uses most and wiping the dog down with a damp towel when it comes in helps reduce allergen exposure.

You might want to see if some plain Benadryl helps with the itching. A common low dose is 1mg per pound of dog every 12 hours. Do check with your vet about using a med but this one or another may help him a lot. If you choose to use that please read here about cautions

You may want to consult with your vet and consider doing allergy testing.

You can try a Chlorhexiderm shampoo from the pet supply store in case the problem is a bacterial skin infection. Malaseb is another good one to eliminate yeast from the skin. Follow directions on the bottles if you try one.

This breed is also known to have low thyroid level issues and that can trigger skin allergies. The vet can check for that with a blood test. You can read about thyroid problems in the breed here

If your dog is not on a flea prevention that might also help. Just one flea bite can make an allergic dog itch all over. If that is the problem then Frontline could resolve a lot of the reactions for you.

Some people find their dogs do better when they are given omega 3&6 fatty acid supplements such as Derm Caps or Linatone from the pet supply store.

You may also want to read about Curly Coat on this page

particularly if she also has eye issues.

If your regular vet is not able to help you then you may want to see a veterinary dermatologist and this page may help you locate one if your vet can't refer you to one

Hope this helps you!

Customer: replied 7 years ago.
You have been very informative. Based on what you have noted, I do think she is allergic to something, however, I am told this breed by nature has itchy skin.

As for the triple antibotic ointment or neosporin use, will this be harmful when she is licking it?

She is on Advantix.
Expert:  NancyH replied 7 years ago.

The ointment is not harmful if licked but it does work better on the spot than on the tongue. Smile You can put a bit of peanut butter (if she is not allergic to it) on the roof of her mouth to keep her busy while the ointment soaks in a bit. NutriCal supplement might also work for that.

"By nature itchy" may mean "breeders carelessly breeding dogs with allergies" rather than that it is a breed problem. Breeders can choose to breed healthy dogs or not.

Much of the scratching in this breed is actually related to a neck issue you can read about here

which isn't really about itching exactly but is why I asked you about neck scratching.

NancyH, Dog Expert:Rescue, Train,Breed,Care
Category: Dog
Satisfied Customers: 31958
Experience: 30+ yrs dog home vet care & nursing, rescue, behavior&training, responsible show breeding, genetics
NancyH and other Dog Specialists are ready to help you
Customer: replied 7 years ago.
Thank you so much.
Expert:  NancyH replied 7 years ago.

You are very welcome -hope your dog is feeling better soon!

thanks for the above accept

I'll close out the question but if you end up with more follow up needed you can still reply.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • You are a light at the end of scary tunnel when $ are tight, but people need professional help to turn to for help with their dear pets! Linh Charleston, WV
< Previous | Next >
  • You are a light at the end of scary tunnel when $ are tight, but people need professional help to turn to for help with their dear pets! Linh Charleston, WV
  • $1,000 spent at his vet, and I finally get the correct diagnosis from Nancy Holmes for $15 Carol Cedar Hill, MO
  • I think this is the greatest web site in the world. Thanks to all! Judy New Haven, CT
  • I have referred several friends to your web site. I'm impressed with how easy it is to use your site, the Experts available and the quickness of answers. Nina USA
  • I am completely pleased with the quick response that I received in our time of need for our dog, Jasmine. I couldn't believe how quick the response was and I thank you. It's good to know you're there!! Jasmine's Mom USA
  • Please let everyone involved with your site know that your Expert, Dr. Lucy, has saved my dog's life. I will recommend your site to all my pet loving friends. Thank you again for simply being there! Sonya G Easley, SC
  • Last night my Expert spent close to 3 hours working with me on my dog's illness. Thank you so much for this opportunity to share in her care and knowledge! Cathie M Pompano Beach, FL

Meet The Experts:

  • Dr. Gary

    Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    DVM, Emergency Veterinarian; BS (Physiology) Michigan State Univ
< Last | Next >
  • Dr. Gary's Avatar

    Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    DVM, Emergency Veterinarian; BS (Physiology) Michigan State Univ
  • Joan's Avatar


    Vet Tech

    Satisfied Customers:

    Vet Tech for over 35+ years working w/Dogs/Rescues
  • Candy's Avatar


    Veterinary Technician

    Satisfied Customers:

    Practicing Veterinary Technician for 26 years.Former Veterinary Practice Owner, Technician Trainer
  • Dr. Andy's Avatar

    Dr. Andy

    Medical Director

    Satisfied Customers:

    UC Davis Graduate, Interests: Dermatology, Internal Medicine, Pain Management
  • Theresa's Avatar


    A Voice for Your Pet

    Satisfied Customers:

    19+ years experience in small animal medicine
  • 's Avatar

    Satisfied Customers:

  • Dr. Drew's Avatar

    Dr. Drew


    Satisfied Customers:

    Small Animal Medicine and Surgery