How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Susan Chambers Your Own Question
Susan Chambers
Susan Chambers , Dog care specialist
Category: Dog
Satisfied Customers: 283
Experience:  20+ yrs helping people care for their dogs, 10 yrs vet. office manager,5 yrs pet loss & bereavement
Type Your Dog Question Here...
Susan Chambers is online now
A new question is answered every 9 seconds

my st bernard has a ear infection we have tried antibiotics

This answer was rated:

my st bernard has a ear infection we have tried antibiotics we have tried virkons we have tried malaseb antibacterial shamoo still no imrovment any sugesions tanya
HI, sorry to hear of your big guys ear problems... looks like you have tried a few remedies , were they recommended by the vet or available over the counter. One thing with ear infections and problems is that the specific medication for the problem should be used..and it's best to have the vet to a smear to check or a swab to culture to find out if bacterial or fungal ... and what they are resistant and susceptible to. You also need to make sure the ear canals are cleaned very well so that the proper medication can reach it's destination. Never use q-tips in the ears, as you can injure the ear drum, although the dogs ear is like an "L" shape so it's kind of hard to get to the ear drum. the ear infection can be quite far down though, so a gentle good cleaning is needed before applying the proper medication. The ears need to be kept dry as well, or it is a breeding ground for both bacterial and fungal infections.. they make many cleaners specially made for dogs which can be used, then medication used.. also, which ever medication is recommended it needs to be used for the entire amount of time recommended to be effective or the problem will just present itself over and over.   Ear inflammation can also be from allergies, so you may look into the newer limited ingredient foods (take up to 6 weeks to show whether that will work and you must very very careful about treats and human food to test for food allergies)... many dogs have become allergic to poultry and what you my think is lamb and rice food when the label is read you will discover that chicken meal is close to the top in ingredient list... it can also be allergies from common household dust, or grasses and pollens. You may want to ask your vet about giving an antihistimine as well to calm the ears.. so, try a doggy ear cleaner, make sure ears stay dry, have the vet do a check if they haven't already, because you really do need to know what it is you are treating for... products made to treat both bacterial an fungal don't always do the trick for some reason.. .. so, a trip to the vet would be advised for this if not done already to get a smear done and a medication started to help your guy feel better soon.. thanks for caring.. Susan
Susan Chambers, Dog care specialist
Category: Dog
Satisfied Customers: 283
Experience: 20+ yrs helping people care for their dogs, 10 yrs vet. office manager,5 yrs pet loss & bereavement
Susan Chambers and 4 other Dog Specialists are ready to help you
Customer: replied 7 years ago.
we have brought him to the vet sent over £2000 the problem is fungal can you suggest any other medicinces i clean his ears twice a day he crys terrible in pain
Normally a vet will send home a product such as panalog or otomax for fungal ear infections after swabbing and cleaning the ears.. if you have seen the vet recently, please call them back since the problem has not resolved itself, your vet should be happy to help you resolve this problem.. again, the ear needs to be clean for the medication to reach the infection, I'm assuming your vet got a good look into the ears as well as a swab.. and sent home meds appropriate.. it may be a matter of repeating the course, as fungal infections are hard to treat and can come back worse than before if not completely resolved the first time around.. some dogs require fungal medications for every long periods of time. with your dog crying in pain and not having the very best fungal medication to use, this will be an endless cycle.. please ring your vet and let them know this problem is not resolved. what type of medication did they send home? and did they do a ear cleaning and send home some ear cleaner? I think Otomax works the best. but that is from my personal experience, your vet may prefer a different treatment. Thanks Susan
Customer: replied 7 years ago.
the vet gave me clovasone and enroxil to give by injection under the skin....
The clovasone should help with anti-inflammatory - being a steriod (dexamethasone).. a bit confusing that you are giving a broad spectrum injection (enrolxil).. for a fungal.. did they give you a ear cream or just cleaner.. does your dog have other health problems.. allergies that are affecting his entire body? these are quite potent i think for a fungal ear infection... not to mention expensive for the enroxil... allergies are seeming to get worse for our dogs these days and certain breeds suffer than others.. how long have you been giving these injections.. and again, I'm a bit confused by the fact that it is a confirmed fungal ear infection by your vet, yet these drugs are for bacteria and anti=inflammatory (dexamethasone will suppress the immune system - giving the yeast an even better hold..are you giving any anti-fungal supplements (probiotics) orally? that may help..

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • You are a light at the end of scary tunnel when $ are tight, but people need professional help to turn to for help with their dear pets! Linh Charleston, WV
< Previous | Next >
  • You are a light at the end of scary tunnel when $ are tight, but people need professional help to turn to for help with their dear pets! Linh Charleston, WV
  • $1,000 spent at his vet, and I finally get the correct diagnosis from Nancy Holmes for $15 Carol Cedar Hill, MO
  • I think this is the greatest web site in the world. Thanks to all! Judy New Haven, CT
  • I have referred several friends to your web site. I'm impressed with how easy it is to use your site, the Experts available and the quickness of answers. Nina USA
  • I am completely pleased with the quick response that I received in our time of need for our dog, Jasmine. I couldn't believe how quick the response was and I thank you. It's good to know you're there!! Jasmine's Mom USA
  • Please let everyone involved with your site know that your Expert, Dr. Lucy, has saved my dog's life. I will recommend your site to all my pet loving friends. Thank you again for simply being there! Sonya G Easley, SC
  • Last night my Expert spent close to 3 hours working with me on my dog's illness. Thank you so much for this opportunity to share in her care and knowledge! Cathie M Pompano Beach, FL

Meet The Experts:

  • Dr. Gary

    Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    DVM, Emergency Veterinarian; BS (Physiology) Michigan State Univ
< Last | Next >
  • Dr. Gary's Avatar

    Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    DVM, Emergency Veterinarian; BS (Physiology) Michigan State Univ
  • Joan's Avatar


    Vet Tech

    Satisfied Customers:

    Vet Tech for over 35+ years working w/Dogs/Rescues
  • Candy's Avatar


    Veterinary Technician

    Satisfied Customers:

    Practicing Veterinary Technician for 26 years.Former Veterinary Practice Owner, Technician Trainer
  • Dr. Andy's Avatar

    Dr. Andy

    Medical Director

    Satisfied Customers:

    UC Davis Graduate, Interests: Dermatology, Internal Medicine, Pain Management
  • Theresa's Avatar


    A Voice for Your Pet

    Satisfied Customers:

    19+ years experience in small animal medicine
  • 's Avatar

    Satisfied Customers:

  • Dr. Drew's Avatar

    Dr. Drew


    Satisfied Customers:

    Small Animal Medicine and Surgery