How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mia Carter Your Own Question

Mia Carter
Mia Carter, Animal Expert
Category: Dog
Satisfied Customers: 822
Experience:  Specializing in the training and care of ill pets and special needs animals! Mom of 22 pets!
Type Your Dog Question Here...
Mia Carter is online now
A new question is answered every 9 seconds

puss pockets on dogs ears

Customer Question

the dog is an old lab and she has puss pockets on her ear flaps, and when they burst, they smell is awful
Submitted: 6 years ago.
Category: Dog
Expert:  Mia Carter replied 6 years ago.
Hello there!

I'm sorry to hear that your girl is having these problems.

Dogs with floppy ears are prone to all sorts of problems with their ears. It's very possible that these cysts are the result of pores that are blocked by ear wax or debris on the skin. So the first step would be to keep her ears cleaned very regularly - every day. I would wash her ear flaps with an antibacterial soap (put cotton balls in her ear canal to avoid getting soap and water into the ear). Then you can use cotton swabs and Q-tips to clean out the nooks and crannies of the ear with an ear cleaning solution.

The smell that you mention indicates infection, which is consistent with a cyst. This could also be the result of an infection that simply isn't going away. It's possible that after the pocket bursts, the area drains, but the infection remains, and the same damaged pore may be simply "re-filling" as the infection re-develops. This is very possible and in some cases, the only way to completely break the cycle is to have the damaged area of skin removed surgically.

When one of these cysts forms again, I would try to drain them sooner rather than later. You can do this by applying a warm compress (like a warm washcloth) for about ten minutes, as this will soften the skin and bring the infection to the surface. You can then lance the area with a disinfected needle and drain as much of the contents as possible. When you're done, you can apply some antibiotic cream (not ointment, as this can clog pores and create more problems). This should help promote healing. If the area appears to be re-filling with pus, you can repeat the draining process, which may be necessary several times.

Another option would be to try her on some topical steroids (to help with inflammation) and oral antibiotics (to help with the infection). Both would have to be prescribed by your vet, but it is a non-surgical option that may be effective in your girl's case.

Is there ever blood? If so, she may be dealing with pockets of blood, which can be triggered by head shaking and ear infections.
Here's a bit more on aural hematomas, in case you think this could be a problem for your girl:
http://sports.espn.go.com/outdoors/hunting/columns/story?columnist=tobias_karen&page=sd_col_Tobias_aural_hemotoma

I hope your girl is feeling better soon! Don't hesitate to let me know if you have any additional questions!

***Please ACCEPT if my answer was helpful!***

-Mia Carter
Pet Expert
Expert:  Mia Carter replied 6 years ago.
Hi there!

I was just writing to follow up on your girl. How is she doing? Do her ears appear to be improving at all?

Don't hesitate to let me know if you have any additional questions!

And don't forget to "accept" if you found my answer helpful!

***Please ACCEPT if my answer was helpful!***

-Mia Carter
Pet Expert

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You are a light at the end of scary tunnel when $ are tight, but people need professional help to turn to for help with their dear pets! Linh Charleston, WV
< Last | Next >
  • You are a light at the end of scary tunnel when $ are tight, but people need professional help to turn to for help with their dear pets! Linh Charleston, WV
  • $1,000 spent at his vet, and I finally get the correct diagnosis from Nancy Holmes for $15 Carol Cedar Hill, MO
  • I think this is the greatest web site in the world. Thanks to all! Judy New Haven, CT
  • I have referred several friends to your web site. I'm impressed with how easy it is to use your site, the Experts available and the quickness of answers. Nina USA
  • I am completely pleased with the quick response that I received in our time of need for our dog, Jasmine. I couldn't believe how quick the response was and I thank you. It's good to know you're there!! Jasmine's Mom USA
  • Please let everyone involved with your site know that your Expert, Dr. Lucy, has saved my dog's life. I will recommend your site to all my pet loving friends. Thank you again for simply being there! Sonya G Easley, SC
  • Last night my Expert spent close to 3 hours working with me on my dog's illness. Thank you so much for this opportunity to share in her care and knowledge! Cathie M Pompano Beach, FL
 
 
 

Meet The Experts:

 
 
 
  • Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    2534
    DVM, Emergency Veterinarian; BS (Physiology) Michigan State Univ
< Last | Next >
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    2534
    DVM, Emergency Veterinarian; BS (Physiology) Michigan State Univ
  • http://ww2.justanswer.com/uploads/JA/Jav917/2012-2-20_54059_201221802254JoananddavidArchuleta3.64x64.jpg Joan's Avatar

    Joan

    Vet Tech

    Satisfied Customers:

    4544
    Vet Tech for over 30+ years working w/Dogs/Rescues
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Breeder,Behaviorist, formerVet Asst

    Satisfied Customers:

    13847
    Former vol Vet Assistant.Breeder 16+ years Dog trainer / behaviorist
  • http://ww2.justanswer.com/uploads/ER/ERPetNurse/2011-11-7_1293_b.64x64.jpg Candy's Avatar

    Candy

    Veterinary Technician

    Satisfied Customers:

    7108
    Practicing Veterinary Technician for 26 years.Former Veterinary Practice Owner, Technician Trainer
  • http://ww2.justanswer.com/uploads/BA/babybloo/2011-3-10_62613_DavidandI.64x64.jpg Theresa's Avatar

    Theresa

    A Voice for Your Pet

    Satisfied Customers:

    4704
    19+ years experience in small animal medicine
  • http://ww2.justanswer.com/uploads/VE/vetforyou/2012-6-20_33122_PearlPhoto.64x64.jpg Dr. Andy's Avatar

    Dr. Andy

    Medical Director

    Satisfied Customers:

    4430
    UC Davis Graduate, Interests: Dermatology, Internal Medicine, Pain Management
  • http://ww2.justanswer.com/uploads/VE/VetAnswers/2013-4-5_8257_prof10.64x64.jpg Scott Nimmo's Avatar

    Scott Nimmo

    Dog Veterinarian

    Satisfied Customers:

    3977
    BVMS, MRCVS.