Get Your Dog Care Questions Answered by Experts
If you have not done so, ask the PETSMART office to reimburse you for your expenses. If the groomer caused the injury, he or she should cover your vet bill -- and refund what you paid for the grooming, if only as a good business measure.
When you request the reimbursement and additional costmetic costs, you need to send a certified letter and ask for delivery confirmation. Keep all of your records in case you need them later. Give them a number of days to respond and note that you expect to hear from them in this number of days in the letter.
If the store is not willing to reimbursing you, consider putting their feet in the fire in small claims court. To succeed on your claim, you will need to have evidence -- perhaps a statement from the vet -- that careless grooming injured the dog. It would also help your case if you could produce photos of the injured ear.
Many chain stores will settle out of court when faced with a law suit.
Let me know if you still have questions.
Your regular vet should be able to give you that. Just approach them with your problem and tell them that you want to have it fixed. Tell them that you need a quote in writing that details the charges including:
And any other charges that might be associated with this procedure.
The only problem that you MIGHT be faced with is that most vets will consider this procedure to be entirely cosmetic and they will not recommend it.
Does this help?
I am looking for a reply from a Vet as stated in the original request that can give me a price to fix the dog. I don't need how to or legal advice
Take the $50 and find a local vet to examine the dog and give an estimate. The $$ depends on so much more than just a vet online giving an opinion. No one onsite has seen the ear, and no one onsite will be working on the ear. Find a local vet that you trust or have been referred to...explain your situation and get a tangible quote from a person able to fix it....anything beyond that is a waste of time!