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Hello, JACustomer. I have been a Veterinary Nurse for over 15 years and would be happy to help you today. I'm reviewing your question right now.
1) When was the last time Ace had blood work performed? 2) Is he on any medication at this time? 3) Is he still eating and drinking well?
It sounds like the website has offered you a phone call. This is not an obligation, just an upgraded service offer. Some people prefer it.
It wouldn't hurt to start giving him laxatone to help with hairballs. You can use this daily. Your vet should carry it an also most pet stores. It's not a prescription item.At his age, I would recommend some blood work: A full panel chemistry, CBC, electrolyte and thyroid panel. With the loss often, vomiting, etc. We should be concerned about kidney disease, liver disease, hyperthyroidism, diabetes, etc. Bloodwork can promptly inform you of abnormalities and let you know what needs to be done to improve your cat's health/treat the affliction. Once underlying illness are addressed, the tone of the body should improve and the vomiting should stop.
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Checking in, JA Customer. How is your companion doing?