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Hi Gord. Thanks for your question. It looks like the expert you were hoping to speak with is currently unavailable, so the website has allowed other experts to respond so you can get a faster response.I'm sorry to hear that this is happening to Giuseppe. Can you tell me more about his situation?1) How long have you had him? 2) Does he wear a collar? 3) Do you see any scratching of his neck or face?4) Is he indoor only? 5) Is he neutered or intact? 6) I see flea medication mentioned above, what kind are you using? 7) Have you had flea problems in the past?