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Hi, This is Dr. Knafo. I will try my best to help you with your lovebird. I am very sorry she is sick. Is she responsive to you at all? How long has she been on the floor? If she seems weak and cannot perch, this could be very serious, even life threatening and I would recommend to get her to an avian vet immediately. An emergency room that is willing to see her would also suffice as they only need to provide supportive measures right now. The proper work-up to help diagnose her can be done when she's stronger. Right now she likely could use some fluids, supportive heat, nutrition, possibly an antibiotic or vitamin supplementation, etc. Please let me know how your bird is doing and if I can answer any other questions. Best of luck. Take care.