Typically health care professionals are held to a reasonable standard of care. That means they must act reasonably under the circumstances and this is judged by what a similar health care professional within the region with similar training and experience would act. In your case, it sounds like there are definitely some issues with the type of care that facility is providing. My advice to you would be to first address the head nurse for the floor on which your mother is located. If you cannot get any where with the head nurse, then I would advise that you contact the hospital's administrative office. The hospital should have a designated individual to address patient concerns. You should keep going up the chain in management until you reach someone who will listen to your concerns and address them directly. Best wishes to you and your family during this difficult time of your mother's illness.
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