Hi,

My name is XXXXX XXXXX X'd be happy to answer your questions today. We have recently implemented a new rating and feedback system. Please be aware that you are rating my courtesy and service as a professional, and not necessarily whether you like the information that you are receiving. If you have any questions whatsoever, or there is anything I can clarify for you, please temporarily bypass the rating system by clicking “Continue the Conversation” or "Reply" Clicking either of the lowest two options reflects poorly on me (and not whether the law favored your situation), so please reply to me if there is anything else I can do to help before choosing those options. I appreciate your patience while we work out the kinks.

You do have a right to ask the insurance company for money for your pain and suffering. However, pain and suffering is usually based on the amount of the medical bills. Where a person does not seek medical treatment, the insurance company will usually use that to conclude that it wasn't that bad, and they'll resist payment.

In addition, unfortunately, the statute of limitations for personal injury in California is only two years. Cal. Code Civ. P., Section 335.1. If this happened in March 2010, it's too late to see compensation for your injuries now.

I apologize that this was probably not the Answer you were hoping to receive. However, it would be unfair to you and unprofessional of me were I to provide you with anything less than truthful and honest information. I hope you understand.

Good luck.