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Greetings,Thank you for your question. I am Dr. Su S. and I will try my best to help you.
Can you send a picture of the bump?
You may be having difficulty in sending picture.From the description of location of bump, it is unlikely coccyx injury.She needs to keep the part at rest avoid activity which elicits the pain.Icing can be done in the early stage.You need to apply it after wrapping in towel not directly.Motrin or tylenol can be given.If the pain gets severe, I would advise to consult doctor sooner.He can take an X Ray, i he feels necessary.I hope this information will be helpful.If you have any query, please feel free to ask.If you are happy with my answer please click on the Excellent/Good rating. Wish her healthy life.Regards.