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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 467
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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I have a kx-F780 phone FAX that I havn't used as a FAX, in

Customer Question

Hi,
JA: Hello. How can we help?
Customer: I have a kx-F780 phone FAX that I havn't used as a FAX, in years. Imay be doing it wrong. Can you help? Paul
JA: How old is the phone?
Customer: Perhaps 20 years? but I use it as a phone, daily
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I need to send my latest Tax Return - 30 Pages. When I put the first few pages in, I selected "Digital SPO Phone and dialed 1, then the area code and was ainterrupted by the operator
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That's it.
Submitted: 1 month ago.
Category: Office Equipment
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
I suggest first of all, that you may need to omit the initial '1' from your dialing sequence when using the fax. Try just dialing

(XXX) XXX-XXXX

with no '1' prefix. See if that also produces an operator message... let me know, and I will advise you further to a solution - if that isn't the solution. If it is, let me know so that I may close the case, please. Thanks.

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