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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.I suggest first of all, that you may need to omit the initial '1' from your dialing sequence when using the fax. Try just dialing
with no '1' prefix. See if that also produces an operator message... let me know, and I will advise you further to a solution - if that isn't the solution. If it is, let me know so that I may close the case, please. Thanks.