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Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.
Do you still need help with this?*This is not your answer, just an inquiry to see if you still need help. I'm here to help when you're ready. Due to the nature of the problem, it may take a few tries back and forth before we finish the troubleshooting and fix the problem.
The driver could be the problem, for sure. Was the old printer a different model? If so, then that's the problem. I'll need to know which operating system version you use on your computer, then we can get you the proper driver for the printer to match the OS.
Click here. Type SERVER 2008 in the top field box on the left, and search. Choose 2008 64 bit, and install that driver. When you go to print, be sure to select the right printer, because the other driver is still installed, and it will show up on the list. Let me know how it works.