How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask littlerusty2005 Your Own Question
littlerusty2005
littlerusty2005, Customer Service
Category: Office Equipment
Satisfied Customers: 5853
Experience:  Printers and copiers, fax machine expert
63817454
Type Your Office Equipment Question Here...
littlerusty2005 is online now
A new question is answered every 9 seconds

ITS A FAX MACHINE, I need to get the sleep mode turned off,

Customer Question

ITS A FAX MACHINE
JA: What's the make/model number of your printer? How old is it?
Customer: I need to get the sleep mode turned off, we are not getting faxes at night
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: BROTHER MFC 7460DN
JA: How long has this been an issue? What happened right before this popped up?
Customer: SINCE THE END OF NOVEMBER
JA: Anything else you want the printer expert to know before I connect you?
Customer: Not really, just that when the funding dept calls my fax it will ring about 25 times and never pick up?
Submitted: 5 months ago.
Category: Office Equipment
Expert:  littlerusty2005 replied 5 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  littlerusty2005 replied 5 months ago.

Do you still need help with this?
*This is not your answer, just an inquiry to see if you still need help. I'm here to help when you're ready. Due to the nature of the problem, it may take a few tries back and forth before we finish the troubleshooting and fix the problem.

Customer: replied 5 months ago.
still need help with this matter
Expert:  littlerusty2005 replied 5 months ago.

Is this on a dedicated fax line, or do you use it for voice too?

Related Office Equipment Questions