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Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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I was just looking at the file path invalid discussion,

Customer Question

hi, i was just looking at the file path invalid discussion
JA: What's the make/model of your device? How old is it?
Customer: fiujitsu scan snap si300i, its about a year and a half old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This is my first time seeing it. I havent scanned any documents in 4 mo though
JA: Anything else you want the office expert to know before I connect you?
Customer: Ive also uninstalled/reinstalled the software
Submitted: 22 days ago.
Category: Office Equipment
Customer: replied 22 days ago.
I've also restarted my comp at least twice, checked the destination folders as well for write access
Expert:  Michael Alison replied 22 days ago.

What type of connection to have with the scanner?

Customer: replied 22 days ago.
It's a USB connection
Customer: replied 22 days ago.
Did you have a solution?

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