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littlerusty2005
littlerusty2005, Customer Service
Category: Office Equipment
Satisfied Customers: 5853
Experience:  Printers and copiers, fax machine expert
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I have a Ricoh Aficio and I am trying to get B4 paper size

Customer Question

I have a Ricoh Aficio and I am trying to get B4 paper size to fold and saddle stitch but when I do, the staple and fold doesn't line up. HELP!
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Ricoh Aficio MPC4502
JA: How long has this been going on? What troubleshooting have you tried?
Customer: are you a human?
JA: I'm an assistant to the office equipment technician. I work with them to help customers like you.
Customer: Great - I've tried many things that haven't worked.
JA: Anything else you want the office expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Office Equipment
Expert:  littlerusty2005 replied 7 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  littlerusty2005 replied 7 months ago.

I am a human, do you still need help with this?

Customer: replied 7 months ago.
Ummmm yes
Expert:  littlerusty2005 replied 7 months ago.

OK, sorry for the delay. We don't currently have an expert who can solve this for you, I'm going to refer you to Ricoh directly. Call(###) ###-####

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