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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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My printer does not print from the bypass tray, RICOH AFICIO

Customer Question

my printer does not print from the bypass tray
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: RICOH AFICIO MP201SPF
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC. windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: i"m not sure this is a used printer that i purchased. the paper feeder tray is broken, which i am getting replaced. but for now i want my copier to use the bypass tray.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no.
Submitted: 28 days ago.
Category: Office Equipment
Expert:  crash2199 replied 26 days ago.

Hi!

Did you change the settings on your computer to use the correct tray?

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