Ask an Office Equipment Question, Get an Answer ASAP!
The beginning of the chain 123 identifies an Internal Communication Error, Firmware download failure or Power On Self Test (POST) Fault.
Even though this is a basic step and you may have tried it, please power off the printer and unplug it from the wall. Wait 1 minute and plug it back in then power it on.
Do you still have the error?
Did the tech say what exactly needed to be replaced?
Sure. I will send the question back to the expert pool