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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Konica minolta c-5500 error c-4840, hub, mac, 2 minut ago,

Customer Question

konica minolta c-5500 error cod c-4840
JA: What's the make/model number of your printer? How old is it?
Customer: biz hub
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 minut ago
JA: Anything else you want the printer expert to know before I connect you?
Customer: no thanks
Submitted: 1 month ago.
Category: Office Equipment
Expert:  Benimur replied 1 month ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially and on the Konica Minolta Bizhub PRO C5500, have you tried any recent update and/or flashed with the latest firmware?

Customer: replied 1 month ago.
No
Expert:  Benimur replied 1 month ago.

Yes on the phone call soon as the system has cleared the 'failure status'.

Would you be comfortable updating the firmware?

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