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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Got code 2,179,12 on my cannon lide scanner, conon canoScan

Customer Question

got code 2,179,12 on my cannon lide scanner
JA: What's the make/model of your device? How old is it?
Customer: conon canoScan lide 210, just got it from amazon
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just try it for first time
JA: Anything else you want the office expert to know before I connect you?
Customer: nope
Submitted: 1 month ago.
Category: Office Equipment
Expert:  crash2199 replied 1 month ago.

Hi!

It sounds like the scanner was not installed correctly. Do you mind if I connect to your computer to view and fix the issue for you?

Expert:  crash2199 replied 1 month ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 1 month ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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