Hi there. My name is*****'m sorry that you're having this problem. Were you having this error and bought new memory becuse of it? or did you install new memory and then get the error message? Can you provide specs on both the old memory and the new memory so I can check to see if there might be a compatibility problem?
Thank you for that information. On the surface it certainly seems that the new chips should work as replacements. There is a possibility that one of the memory slots in the machine could be bad.
Before we assume that, however, let's try resetting the printer to see if that will clear the error message.
Reset the NVRAM
CAUTION: Resetting NVRAM returns stored parameters in the image processor board NVRAM to their factory default values. The print count and the Adobe firmware serial number are not affected by this reset.
The PostScript NVRAM can be reset using either the Service Tools menu or the Service Diagnostics menu.
NOTE: Print a Configuration Page before resetting NVRAM by following the instructions below:
Resetting the NVRAM using the Service Diagnostics menu:
Resetting the NVRAM using the Service Tools menu:
Please give one or both of those methods of resetting the nvram a try. and let me know how it works for you. If this solves the problem, would you mind taking a moment to rate my service? You can give your rating by selecting the stars located on the top right of the question page. I'd really appreciate it! Without a positive rating I am not credited for my answer. If this doesn't solve the problem be sure to let me know so we can continue troubleshooting.
I' really sorry but if resetting the nvram did not get rid of the Ram error message, I am all out of ideas. I will "opt out" and open this to other experts. Perhaps they will have other ideas that will help. You will be notified when another expert begins to work on the question. You won't have to repeat anything as they will see our entire conversation. Have a great day!