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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 459
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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I am trying to fax a letter but the fax machine keeps going

Customer Question

Hello I am trying to fax a letter but the fax machine keeps going to standby and not faxing anything
Submitted: 3 months ago.
Category: Office Equipment
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me a bit more about the problem please:

1) Is this a dedicated fax line, or a shared voice/fax line?
2) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)
3) Do you have dsl service on the same line?

4) Are you able to RECEIVE faxes?

Expert:  Nathan replied 3 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.


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