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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 459
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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MF8380Cdw gets a busy signal when first dialing a fax

Customer Question

MF8380Cdw gets a busy signal when first dialing a fax number. Had copier for a number of years. Problem just started yesterday.
Submitted: 3 months ago.
Category: Office Equipment
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Bill.

Can you tell me a bit more about the problem please:

1) Is this a dedicated fax line, or a shared voice/fax line?
2) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)
3) Do you have dsl service on the same line?

4) Are you able to RECEIVE faxes?

Expert:  Nathan replied 3 months ago.

Do you need help with this, Bill?

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