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Benimur, Customer Service
Category: Office Equipment
Satisfied Customers: 11239
Experience:  down to component level. 25+ years field; 5+ online
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Alert light and sound on my Aficio SP C430DN came on.

Customer Question

Alert light and sound on my Aficio SP C430DN came on. Readout said SC314 and said to turn off operation switch (?) and if it continued when turned on, call for support
Submitted: 4 months ago.
Category: Office Equipment
Expert:  Benimur replied 4 months ago.

Hi Charles and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, if all external factors have been checked and ruled out, then the described symptom and displayed system message almost always point to an internal hardware issue.

Are you then considering a DIY (do-it-yourself) repair approach?

Expert:  Benimur replied 4 months ago.

Still, please click HERE. This is the error code for the image processing; an internal hardware issue as shown in the repair/Service Manual. The prescribed diagnosis / potential fault and proposed corrective steps are likewise shown.

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