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ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 16878
Experience:  Electronic Engineer
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I just bought a used Duplo DC8 mini collator and it works

Customer Question

Hi, I just bought a used Duplo DC8 mini collator and it works perfect ... almost. Works great on letter sized paper, but on 11x17, it seems to think it is allways feeding doubles
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Duplo DC-8 mini . It is fairly new, maybe 5 years?
JA: What troubleshooting have you tried?
Customer: shorter paper, at 16.5 inches, it works fine
JA: The office expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Office Equipment Technician about your situation and then connect you two.
Submitted: 11 months ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 11 months ago.

Hi there,
Try resetting the alarm by putting it into Valet mode first, then put it back into armed mode.
Let me know if that works?