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ElectronicsPete
ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 16876
Experience:  Electronic Engineer
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I have a Konica Minolta Bizhub Pro C6500 and I am now having

Customer Question

Hi I have a Konica Minolta Bizhub Pro C6500 and I am now having an issue with scanning. When you try and scan full colour with Fiery Remote scan it shows a grainy image in solid yellow when scanning black and white or grayscale the image is grey and still grainy. But when using the direct copy function on the machine the printed result is perfect. I have reloaded the fiery controller with still no luck. Can you please help with this problem.
Submitted: 1 year ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 1 year ago.
Hi David
Expert:  ElectronicsPete replied 1 year ago.
First, make sure you are using the proper raster drivers for your setup.Let me know what version you are using?
Customer: replied 1 year ago.
Hi im usings Efi Fiery Ic-305
Expert:  ElectronicsPete replied 1 year ago.
Have you tried reinstalling or updating?
Customer: replied 1 year ago.
I Have Reinstalled and updated. It was working fine until one day it just started with this nothing had been changed software or hardware wise.
Expert:  ElectronicsPete replied 1 year ago.
Were any settings changed on the machine?Does anyone else have access to the settings?Have you tried resetting the machine?