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ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 15471
Experience:  Electronic Engineer
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I have an error in our machine sharp mx-m356n h3-00 JA:

Customer Question

hi I have an error in our machine sharp mx-m356n h3-00
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
JA: Anything else I can tell the Printer Technician before I connect you two?
Customer: no
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and connect you two.
Submitted: 6 months ago.
Category: Office Equipment
Customer: replied 6 months ago.
are you still there?
Expert:  ElectronicsPete replied 6 months ago.
Hello,The h3-00 error indicates that the machine thinks the fuser is overheating. If this happens when the machine is cold then the thermistor may be faulty and need replacing.Also check that the vents are not blocked or obstructed, it is not too close to a wall, and the fans are working normally.
Expert:  ElectronicsPete replied 6 months ago.
Hi, just checking in on your question. How did things work out for you?

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