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ElectronicsPete
ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 15769
Experience:  Electronic Engineer
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I have a Aficio Ricoh SP C311N printer. Cyan cartridge replacement

Customer Question

I have a Aficio Ricoh SP C311N printer. Cyan cartridge replacement SP C220A model M80-13 made by Ricoh, will not register when lid closed, cycles to start then error message, reset Cyan printer cartridge. this cartridge seems to sit a little higher on the right side.
Please advise. thanks Dianne
Submitted: 8 months ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 8 months ago.
Hi Dianne,Are you using a genuine, new Ricoh toner cartridge?If so, it should fit neatly into the slot.Try fitting another cartridge, and let me know if it fits ok?
Expert:  ElectronicsPete replied 8 months ago.
Hi Dianne, just checking in on your question. How did things work out for you?

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