How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask ElectronicsPete Your Own Question

ElectronicsPete
ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 16510
Experience:  Electronic Engineer
30970729
Type Your Office Equipment Question Here...
ElectronicsPete is online now
A new question is answered every 9 seconds

Konica Minolta DG-5D seems to operate correctly but all

Customer Question

Konica Minolta DG-5D seems to operate correctly but all pictures turn out black
Submitted: 11 months ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 11 months ago.

Hi James,

If you can see a good image in the viewfinder, but the pictures are turning out black, check that the mirror is moving when you take the picture. If it is sticking this will cause the pictures to turn out black.

If the mirror is moving ok, then a fault with the image sensor is suspected, and it will need to be sent for further investigation and repair.

Pete.

Customer: replied 11 months ago.
This is a specific question related to the "First Frame Black" problem of the Minolta D5 & D7. I expected an answer as to what the exact repair entailed. As Minolta no longer services cameras a repair in impossible.
Expert:  ElectronicsPete replied 11 months ago.

Minolta themselves no longer repair cameras, however there are many independent service centers who can repair this type of problem.

Customer: replied 11 months ago.
That is the problem - no one seems to service this camera.
Expert:  ElectronicsPete replied 11 months ago.

What is your zip code?

Customer: replied 11 months ago.
Sonoma, CA 95476
Expert:  ElectronicsPete replied 11 months ago.

Have you tried Moore's Electronics?

***** San Rafael, CA 94903

Phone:+1(###) ###-####/p>

 

    Customer: replied 11 months ago.
    No, I sent it off to Royal Camera Service, Hanover Park, IL - They claim to have access to Konica Minolta repair parts.Thanks
    Expert:  ElectronicsPete replied 11 months ago.

    Ok, great!

    Let me know if you need anything else.

    Don't forget to rate my help, it is how the site rewards me for my time... :)

    Pete.

    Expert:  ElectronicsPete replied 11 months ago.

    Hi, just checking in on your question. How did things work out for you?

    Related Office Equipment Questions