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Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Technician
Category: Office Equipment
Satisfied Customers: 11147
Experience:  25+ Years of Experience in Computers and Electronics. Office Equipment Expert.
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Samsung lazer pointer quit work.

Customer Question

Samsung lazer pointer quit work.
Submitted: 9 months ago.
Category: Office Equipment
Expert:  Michael Hannigan replied 9 months ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Customer: replied 9 months ago.
Hello. Samsung remote. 55" curved screen. The pointer on the remote quit showing up. Also the other functions on the remote are announced (woman's voice) Hope this helps. Thanks, Jerry
Expert:  Michael Hannigan replied 9 months ago.

Jerry, have you already tried replacing the batteries in the remote? That is the first thing I would suggest trying.

Do you have the exact model number of the remote/pointer?

Mike

Customer: replied 9 months ago.
put in fresh batteries.
Model number ,ect. of Samsung remote. RF TYPE # ***** Model Name: RMCTPJ1AP2 Model Code: BN5901220J
FCC ID: A3LRMCTPJ
Expert:  Michael Hannigan replied 9 months ago.

Thank you for the additional information. You can reset and re-pair the remote by following the instructions on the page at the following url:

http://bitli.es/O3KJAh

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