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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 9552
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Our panosonic fax machine, including phone hookup model kk

Customer Question

our panosonic fax machine, including phone hookup model kk fp270
serial 81afbo72908 just stop operating, including phone.
Submitted: 10 months ago.
Category: Office Equipment
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What sort of phone line service do you have?

- If landline/POTS/'analog' phone line service, call them (or contact them by email?) and inquire what's up with the line problem (for that is likely what it is, and if so, it's in their area of responsibility.)

- If digital/VoIP/Vonage/etc. phone service, look at the phone 'box' or network box, and make sure the indicator lights are in the right state. If they aren't, then power Off the network box. Wait 5 minutes. Power On the network box again, see if it initializes and if the phone / fax now works.

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